Refund and Return Terms

If you find that the product has the following conditions after receiving it, you can request a return or replacement of the product from us. However, all return or exchange requests must be made within seven (7) days after receipt:

(i) Product is damaged/packaging is incomplete
(ii) Quality problems occur
(iii) Missing or incorrectly delivered product

You must provide proof of the above requirements for verification, including:

(i) Present valid documents/evidence proving that the product in question was purchased at ubetter.club; and
(ii) Take an image of the product in question and send it to us via email to [email protected] / instant messaging software as evidence.

Once all the above requirements are verified, we will arrange return and exchange of the same product within seven (7) days. If the product is not in stock, we may refund the amount of the product from your payment gate.

Refund method:
Refunds will be made by bank transfer